SUPPORT AND MAINTENANCE

Our support services identify all your maintenance needs and resolve issues as soon as they are reported to ensure that all your operations are carried out effectively and smoothly. Our recommendations and prompt follow-up actions keep you protected from unplanned outages while our recovery strategy prevents data loss and downtime. With us by your side, rest assured, you will never face the dreaded system downtime.

MRCC Offerings

  • Troubleshooting and root cause analysis

  • Upgrade and maintenance

  • ERP support and maintenance

  • Multiplatform expertise and cloud support

  • Hands-on assistance for bug fixing and troubleshooting

  • Disaster recovery

  • Security management and enhancement

  • Remote/Onsite support

Risks of not having Support and Maintenance

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    Reduced productivity

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    Reputational damage

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    Business continuity disruption

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    Low-performance levels

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    Expensive system break services

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    Operational ineffectiveness

Benefits of having support & maintenance

  • Scalable architecture
  • High performance
  • Minimal downtime
  • Low maintenance costs
  • Real-time visibility
  • Powerful automation
  • Enhanced business value
  • Rapid response time

Why Choose Us?

  • Multiplatform expertise
  • Accurate reporting and analysis
  • 500+ clients served
  • 24×7 support and maintenance